For Brokers

How can I refer my business clients to Lumi?

First, get accredited here. Then, you can easily submit and track applications through our Partner Portal. Your dedicated Lumi BDM is always a call or email away to help.

What industries do you work with?

We accept most industries. Reach out to your Lumi BDM if you want to discuss a specific client scenario.

What’s the fastest way to get my client’s loan application assessed?

Provide all relevant information and supporting documents during the application. Also, work with your Lumi BDM in case you've got any questions.

How quickly can my client get funded?

Once all information is provided, our AI-powered credit algorithm can provide near-instant decisions with same-day funding opportunities for your clients. Every deal is different, and these timelines can vary if a deal requires further manual assessment.

Who can become a broker partner with Lumi?

Any finance or commercial broker in Australia with appropriate licensing and credentials can partner with Lumi. We provide the tools, resources, and a Partner Portal to support you.

Do I need an aggregator to work with you, or can I work directly with Lumi?

You can work directly with us or through an aggregator in our network.

What industries or client types do you lend to?

Lumi specialises in small to medium businesses (SMEs). We're open to many industries, offering more flexible criteria compared to many banks, with both unsecured and secured business finance options.

What’s your minimum and maximum loan size?

Lumi offers Lumi Business Loans and Lumi Business Lines Of Credit from $5,000 up to $1,000,000.

What products do you offer?

• Lumi Business Loan with flexible repayment features like Rate-Ease™, Payment Holiday, and Payment Pause
• Market-leading Lumi Business Line Of Credit

What are the eligibility and credit assessment criteria?

The business must be:

  • Australian-registered

  • Operating for at least 6 months

  • Have a minimum gross annual turnover of AUD $50,000

Do you require collateral for security?

It depends on the amount. For many loans up to certain thresholds, security is not required (unsecured). For larger amounts, or depending on the credit risk, property backing may be required.

How are commissions structured?

We offer competitive commission and lifelong trails on Lines Of Credit.

When are commissions paid?

Commission is paid weekly.

Will my client deal directly with Lumi, or through me?

While the client will ultimately interface with Lumi for funding and servicing, as a broker you own your client relationship. You decide how much or how little you want to be involved

Do you offer training or resources for brokers?

Yes. Lumi runs regular webinars and provides quarterly SME insights gained directly from our customers.

What makes Lumi different from traditional banks or other lenders?

• Speed & simplicity: Easier application and faster outcomes
• Flexible criteria: We're not 'one-size-fits-all'
• Range of products: Business Loans and Lines Of credit with flexible repayment features.
• Transparent fees

Do you consider clients with existing ATO debt or multiple facilities?

We assess client applications on a case-by-case basis and offer sustainable finance solutions to help their business thrive. If you have a client with ATO debt or who’s looking to consolidate debt, reach out to us at 1300 015 864 or get in touch with your Lumi BDM.

What information do you need from clients upfront?

Usually, we simply need a brief bank account integration and an online application. For larger deals, we may ask for financials and tax information.

Do you require financials or just bank statements?

For most applications, bank data is sufficient.

How do you assess creditworthiness for SMEs?

We use our proprietary algorithm to assess multiple data points, from bank account conduct to time in operation and our expertise of the client's industry niche.

Do you look at director credit files?

Yes, we reward applicants with strong credit files with some of the sharpest rates in the industry. We can also support clients whose credit files have the occasional blemish from their business’s growing pains.

Can my client top up or extend their facility?

Yes, eligible clients can either top-up or extend their loan facilities.

Do you have a broker portal or online tools?

Yes, once you’re accredited, you have access to our Partner Portal. In it, you can submit and track your client applications, and also access helpful resources such as product brochures and market insights reports.

Who can I contact if I need a scenario assessed?

If you’re already accredited with us, your best point of contact is your dedicated Lumi BDM. Otherwise, get accredited here and reach out to our team at sales@lumi.com.au or call 1300 015 864.